Top virtual assistant companies

12 Things to be aware of before hiring a Virtual Assistant Company

Mike J

Date 05/03/2020

Are you seeking for the Best Virtual Assistant Company? Here we have the secret to select the right company for your needs. I even have jotted down 12 parameters for you to see before you hire a Virtual Assistant Company.

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Choosing a Virtual Assistant Company

I appreciate your decision to hire a Virtual Assistant Company. Only wise Businessmen or Businesswomen understand the benefit of delegation. And I see you are wise in this your decision to go with a Virtual Assistant Company.

But still is selecting a Virtual Assistant Company and easy task? Since we have 100’s of Virtual Assistant companies in the market. So, here I am writing this article to lift your burden in finding the right Virtual Assistant Company. These are some of the Industry guidelines which we use before hiring a Virtual Assistant.

There are many factors to be pondered before hiring a Virtual Assistant who will be traveling with you in your business. But before approaching a Virtual Assistant Company I would like you to make a groundwork on your side. So, you may have your deal perfect with them.

Ask Yourself these questions before hiring a Virtual Assistant Company

Do I need a Virtual Assistant Company?

Are you struggling to manage your mundane task? You cannot concentrate on the time-consuming task and do it all by yourself. You have to invest your time wisely. If there are tasks that you have less knowledge about in such a case opting for a Virtual Assistant will be the right choice.

How many hours of tasks are going to be delegated to them?

How many hours will it take for you to finish that task? If you are not aware of it, no problem. Your virtual assistant company will give you a quote about the number of hours it will take them for the job to be done. Because at the end of the day you will be paying them for number of hours.

There are few other questions that need to be pondered.

  1. Does this work need a one-time employee, part-time employee or full-time employee?
  2. So you need a person to work for you at regular business hours or night shifts?
  3. What is your budget for this work?
  4. What is your deadline for this project?
  5. Do you really need a native English-speaking Virtual Assistant?

 

Parameters for choosing the best Virtual Assistant Company

1. Experience

This is the prime requirement as you already know. The experience of the company proves its capability to handle your tasks. I would prefer to go with a company which has 7+years of experience. Not only that, the company should also have working experience with at least 500+ clients. This is the key point that helps me trust the potential of that company. If they qualify this first point, hopefully, they will be able to meet the other parameters. The Virtual Assistant Company which has spread its root in the industry will be able to provide a hassle-free service. Though you may be a start-up company still you will have expert solutions applied to your business. You don’t go to a Virtual Assistant Company just to get your works done but to get them done professionally with great standards.

2. Knowledge & Skill

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Experience is different from knowledge. In this updating world what you learned 5 years back seems to be outdated technology. So, ask for their knowledge regarding the tools and software that they are going to use for your work. At the same time, anybody can do the work with knowledge but a person with good skills and experience will do it faster. He/She will save you time. Basically, Virtual Assistant Companies charge you per hour. So, if your Virtual Assistant is the master of the skill, he will save you time. A task which took you 3 days may take him only 1 day. In this way, you are not only saving your money but you are also saving your time. I Hope, you got my point.

3. Competence

Today, the needs of your business may be small. But tomorrow you may grow to big size. Ultimately the needs and requirements for your company may increase, in such cases if your Virtual Assistant Company is not expertise in other domains, you will have to opt for a new one for the new job. For example, today your need maybe two employees for your customer care service, tomorrow as your company grows, you may need Virtual Assistance for data management, Content Writing, Accounting & Bookkeeping, Social Media Management, etc.

In such a case, you cannot waste your time finding a new company that will have to match you with the wavelength that you have built for a long time. But if the company that you are choosing today is expertise in many other domains, then you can trust them in the future where your job will be seamless. As they have already traveled with you for some time, they will be having a good understanding of your company. They will also be able to provide you solutions regarding other services which can rocket your business. In addition to this, you may avail discount as you are their regular client. You can ask them to offer you a package instead of having regular plans.

At this place, I would recommend you WoodBows, one of the best Virtual Assistant Company which has been ranked No.1 in Clutch.co website among the 300+ Virtual Assistant Companies.

WoodBows is one of the companies which offers many services like Real Estate Virtual Assistant, Mobile Apps Development, Software Development, Digital & Social Media Marketing, Data Entry, Content Writing, Customer Support, Graphic & Web Design. They have encrypted Data security and Money back guarantee. WoodBows has 10+years of experience in the industry where the company has served 1000+ clients. You can hire your dedicated virtual assistant from $10 to $25 per hour. They also offer free one to one consultation where you can ask your questions before you start your business with them.

4. Hiring procedure

Hiring seems to be an important task even for your Virtual Assistant Company. See how they hire their Virtual Assistants. Today there are hundreds and hundreds of virtual assistants in the market. So, how does your Virtual Assistant Company select their employee? It seems to be the most important task. What are their guidelines for choosing their Virtual Assistant? What is the ratio of their recruitment? What is their recruitment process? This helps you understand the potential of the company and its employees.

5. Testimonials

You can check their company website where they would have this testimonial column. You can find there about them. This may help you understand the company, its style of work, its delivery, its service, etc. Anyhow don’t forget one thing that only the best ones are there. But still, it helps you to know their clients and the companies they serve, which may give you a rough sketch of their service in the industry.

6. Data Security

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Today’s digital world needs this shield known as data Security. In our technology-based work, we are prone to Data theft. So, ensure if your Virtual Assistant Company has Good Data Security Management. Ask them regarding their Encryption tools and firewall. End of the day we need all our data to be safe, right?

7. Client Support

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Many Virtual Assistant Companies in the USA that only work from morning 8 to evening 5. So, that means the client support is also limited to that particular time. But, some companies have their employees based on the Philippines and India. They can work for you round the clock with their 24-hour service. Such kind of companies can offer you 24/7 Client support. This gives you the benefit of them working for you even when you are sleeping.

8. Price and Plans

You already know Virtual Assistant Companies get paid only for hours. You need not pay additional labor tax, Medical claims, Medical leave, etc. In this way, you will be saving 50% of your money. Then coming to the price and plan, they differ based on the company and the job. They may charge like $10 per hour to $50 per hour. It is based on your job. If that company has its office in other countries that the USA then there is a high chance of the price to be less comparatively.

9. Access to Virtual Assistant

It is good that you have an Interview call with your Virtual Assistant before you start your job. In that way, you can get to know about the person who will be working for you. You have to know one thing Answer is a servant to question. So, while you interview your Virtual Assistant ask him as much question you would like to ask him. It is He or She who is going to work for your project, not the Virtual Assistant Company. See if you are satisfied with him. If you are not satisfied kindly let them know and ask for another employee. You have all the rights to select your employ before you sign your deal. Ask them to send the previous works. So, they may help you to know them better and also give you some idea to design one for you.

10. Consultation

When you visit your Virtual Assistant Company’s website, they may be having a beautiful picture of their office atmosphere. But that doesn’t matter to you. You get to know them better only when you speak to them either via. email or phone. You can have your consultation before you hire your Virtual Assistant Company. In this Consultation be transparent about your needs. Let them know what you need exactly. Ask them all your doubts. If you are not able to technically figure out your needs, you need not worry about them. Tell them your requirements and a Good Virtual Assistant Company will be able to give you a tailor-made solution for your task.

11. Processing & Payment

Ask them the steps for processing. It should be simple in three to four steps. Where you tell them your requirements, they will go through it and send you the resumes of their Virtual Assistants. You can interview your Virtual Assistant and once you are satisfied with the Virtual Assistant. You can hire them. An expert will be able to get the process done as soon as possible. Ask the payment method and split up. So, once you get your deliverable. Review your final output and suggest your virtual assistant if you need any improvement. You can go for some revisions before. Never agree to pay the full amount before getting your deliverable. You can pay your payment in part based on the completion level of your project.

12. Credentials

Check their online ranking in an authorized website like Clutch and Time Doctor. This may help you find the best one for you. These kinds of websites rank companies based on their business, experience, service, expertise, employees, user ratings, etc.

Communication, Progress, and Submission

This is something which you will have to be aware of before and after signing the deal. Ask them for daily updates or weekly updates on the project. You should ask for an email or a call whichever seems to be comfortable with you. And ask for the submission date. If you are dealing with Graphics or Web designing. You can ask them for the working module. So, by looking at that you can have an idea of how your vision is being built up.

Conclusion

These are the parameters that you can check before hiring a Virtual Assistant Company. At the end of the day, Virtual Assistant Company also has its employees who are humans. So, understand that they have the human side and are prone to human errors and be kind to them. It will take some time for both of you to get aligned and work together. This is just a small piece of information I would like to conclude with. Let me know if the information was useful down in the comment section. Virtual Assistant Company is the future and the future is now. I wish you good success in all your business.

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